“I wouldn’t even think of going to Africa without first consulting Journeys by Design, which has arranged the most luxurious and authentic and rewarding adventure travelling I have personally ever done.”Richard Story, former editor – Departures Magazine.
We pay very personal attention to each itinerary, offering what we call the Complete Travel Solution, a level of service that is all about understanding and providing for a prospective client’s every need. Such a service, we believe, begins with trust, with the forming of relationships. Our clients are people, not numbers. We will go to the most extraordinary of lengths to ensure each and every Journeys by Design traveller is afforded the African experience they deserve and expect.
Underlining the importance we place on such relationships, we offer a private consultation or home visit anywhere in the world. This is utterly unique and reflects, we believe, a level of personal service unmatched anywhere in the industry. It allows advanced safari preparation and dialogue. It means we get a much more comprehensive understanding of what the client is looking for, and the client a much better understanding of who we are.
The success of such a service lies, we believe, not only in the high level of repeat clients on our books, but in the fact that many are now our friends, irrespective of the business they once provided Journeys by Design.
Please contact Will Jones, Hannah Rayner or Chris Tinkler if you would like to arrange a home visit.