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Maddy Cook – Operations Manager

Born and bred in Brighton, Maddy’s background is in television, where she worked as production coordinator on a number of Britain’s best known shows, including X Factor and Britain’s Got Talent.

While Maddy took a great deal from her experience of working on live television productions, particularly the ability to organise under pressure, her move into sustainable tourism was precipitated by a wish to do something which would in some way relate to her core beliefs about what really matters.

Maddy joined Journeys by Design in January 2010. Her primary responsibility is the smooth functioning of a busy office. This includes everything from managing client details post confirmation to organising our own itineraries to ensuring that all systems are operational.

Highly professional, extremely level-headed, Maddy’s understanding of the business has grown exponentially. Her many trips to Africa have provided her with an invaluable insight into how everything works on the ground.

Maddy has visited Uganda, Rwanda, Kenya, Tanzania, Botswana and Zambia and as a result has expert knowledge in travel to each of these.